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JamPlayer has stopped working on my pc

 
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    Will not play in firefox or IE- other people are finding the same problem as my play counter has not come up. I have tried updating to the latest version of Flash player, but even that won't fix it. Sound on my PC and other internet music players work fine.
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      CommentAuthorMorgaine
    • CommentTimeOct 10th 2008
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    That's odd, it all looks OK here.

    I've tested it in the last 3 minutes in Firefox-3 on Vista (using the VLC player configured to handle .m3u streams externally), and in Firefox-3 on Linux using a console player, MOC. They both work fine, both for full album and for separate track play, for OGGs and MP3s.

    A lot of people are reporting trouble though, so there must be a problem somewhere. Oddly, I don't see it here though. :confused:
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      CommentAuthorkerodean
    • CommentTimeOct 12th 2008
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    yeh its stopped working for me too, tried in IE firefox and even google chrome nothing works, sound is fine everything is fine just i dont hear sound from this crap new player that sucks
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    im afraid im having trouble too on my pc the jamplayers are not working at all even the jamendo players that i put up on my myspace are not working i cannot listen to anyones music on here. i have reported it to the good folk at jamendo, but as yet not heard anything back. hope everything will be up and running again soon.
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      CommentAuthorAnn Smith
    • CommentTimeNov 4th 2008
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    Hi

    I'm having problems too on my jamplayer, The sound suddenly stopped. With everything else the sound is fine. Can you help?


    Thanks
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    I can't get the jamplayer to work either. It appears to be playing the track as the counter is moving but there is no sound.
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      CommentAuthorAnn Smith
    • CommentTimeNov 4th 2008
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    Hi

    Yes that's exactly the same problem I'm having I can only assume that it must be a technical problem that the site is having at the moment. I sent an email this morning and just hoping they sort it out soon.
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    Same problem here, I have tried in 3 different computers with every possible browser.
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      CommentAuthorclithers
    • CommentTimeNov 4th 2008 edited
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    This situation has been ongoing for about a month. A colleague did email Jamendo and was assured, on Oct 15:
    "I have good news! A new version of the player will be launched next week (at the latest) so all bugs will be solved."

    It is obvious that this has not happened as planned. However, I have found that clearing all Jamendo cookies in Flock/Firefox (on a Mac) gets the player working again but as soon as I go to another page, the cookies are recreated so it stops again... until they are cleared.

    Not a good situation. I contacted Jamendo again this morning (4 Nov), to ask what is going on, but I have not had a reply yet.
    • CommentAuthoryouthnet
    • CommentTimeNov 10th 2008
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    I'm having the same problems. I'm currently using Firefox 2.0.0.17 on a Mac - although I tried on a PC as well (using Firefox again) and the had the same problem. Have also tried Safari & IE with no luck either.

    On Firefox, when clicking on play button the pop-up Jamplayer appears and then nothing apart from, 'Transferring data from jamendo.com'. The same embedded player on the artist webpage is however playing the track (the counter going up) but there is no sound.

    I've tried changing from the default player to external player but that just triggers an unknown 'rsi' error code. I don't have the patience to fiddle around with settings; either the website works or it doesn't. At the moment it doesn't... and it seems there are many users having a similar problem.

    Its a shame the development team are seemingly not addressing the problem. What's going on?
    • CommentAuthorgkriniaris
    • CommentTimeNov 11th 2008
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    "On Firefox, when clicking on play button the pop-up Jamplayer appears and then nothing apart from, 'Transferring data from jamendo.com'. The same embedded player on the artist webpage is however playing the track (the counter going up) but there is no sound.

    I've tried changing from the default player to external player but that just triggers an unknown 'rsi' error code."

    Exactly the same.
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      CommentAuthorMorgaine
    • CommentTimeNov 23rd 2008
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    Since there haven't been any new reports of such failures since the 11th, I assume that the player has started to work again for everybody.

    It fixed itself for me, without any change at this end. :smile:

    Since Jamendo peeps haven't said anything (I wish they'd run an open bug reporting/tracking system, grrrr), we'll never know if they fixed something, or whether it's just the spooks realizing that their latest Internet backbone wiretap wasn't all that transparent and fixing it :wink:
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    Sylvinus said in another topic that it might be malware interfering with the player but they were fixing it. http://www.jamendo.com/en/forums/discussion/4553/
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      CommentAuthorMorgaine
    • CommentTimeNov 23rd 2008
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    Interesting. I think sylvinus probably meant that infected sites were causing Jamendo servers to break, rather than that only those people infected with gcion.com aren't able to use the player. Maybe those who are infected are the ones who were getting that 'rsi' messages (which I never saw here), but everyone else was, randomly, disabled from playing every now and then.

    I'm running under Linux so gcion.com can't affect me directly, yet my Firefox with external audio player configured for .m3u wasn't able to launch anything from Jamendo either eventually, long after the reports of 'rsi' started coming in. It never stopped working for other sites though, so I didn't touch anything. And now it's working again, without any action on my part. :smile:

    Firefox in Linux can of course be infected with a bad cookie and affect Jamendo if the cookie came from Jamendo itself, but it's just passive data for a system that can't run that Windows executable. At worst it will help to propagate it by bouncing it to and from the site.

    I currently have two Jamendo cookies here, jamI and jamK. Is that what everyone else has?
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      CommentAuthorsylvinus
    • CommentTimeNov 24th 2008
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    Morgaine: the gcion.com cookie may have been inserted on jamendo.com via ads or via security breachs in the private messages or this kind of stuff. I think the windows malware is not the only way to catch it.

    anyway we fixed that issue so whatever cookies you have now the jamplayer won't stop working.

    (yes jamendo uses 2 jamK/jamI cookies)

    thanks for your help, this one was really tricky to get! :)
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      CommentAuthorjamasi
    • CommentTimeDec 24th 2008
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    I just want to add this: Neither the player nor the statistic applets work for me since quite some time. In both cases there isn't anything of the flash applets visible at all. I'm using Firefox 3.0.5 (but it was the same with 2.x) and flash 10.0.15.3 on linux. Flash itself is working on other sites (like youtube).
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    The player works well for me in Firefox 3.0.4 and Flash 9 and 10.0 r15 on Debian Lenny. Do you have Javascript enabled for Jamendo? Cookies don't seem to be needed (anymore).
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      CommentAuthorjamasi
    • CommentTimeDec 30th 2008 edited
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    Perhaps it's because the player is loaded from imgjam.com which might trigger some x-site java-script or flash boundaries.

    Btw. the player on the "create widget"-page works for me... strange.
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    If you are using a javascript blocker you need to allow imgjam.com too. If you have a flashblocker and jamendo/imgjam is not already allowed to run flash, I think the javascript will notice it and serve you the playlist file.
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      CommentAuthorroony1974
    • CommentTimeApr 22nd 2009
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    No sound in Iexplorer or firefox, opera wont load the page at all.
 

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