Frequently asked questions
- How do I create an account on Jamendo Music?
- What do I do if I can't access my account?
- How can downloading on Jamendo be free and legal?
- What do I do if I stumble upon a track that seems to be copyrighted?
- How do I make a donation to an artist?
- How do the radios work?
- What is free music?
- What is Creative Commons?
How do I create an account on Jamendo Music?
It's quick and easy! Just go to the sign up page, pick a username, a password and enter your email address. Don't forget to accept our Terms and Conditions. You will then receive a confirmation email containing a link to activate your account.
What do I do if I can't access my account?
Make sure there were no typing errors, particularly with your password. Also check that you confirmed your registration through the link that was sent to you by email (the email might be in your Spam folder). If the problem persists, please contact us.
How can downloading on Jamendo be free and legal?
Jamendo can be free and legal thanks to Creative Commons licenses. They grant the right to download and share music for free and legally. Artists choose to use these licenses, and to use Jamendo as a way to share and promote their music.
What do I do if I stumble upon a track that seems to be copyrighted?
Do you have doubts about the origin of a song or track? In spite of our vigilance, some non-original tracks are not picked up by moderators and end up being published on Jamendo. They cannot be broadcast under a Creative Commons license because they are protected by a copyright for which the artist does not hold the rights. In this case, please let us know by email to to contact us, and we'll take necessary measures.
How do I make a donation to an artist?
First, you need to ensure that the artist accepts donations by checking that the 'Support this artist' button appears on the artist's profile. Click on this to open the payment interface. You can choose to pay via PayPal or with a credit card.
How do the radios work?
Thanks to our radio channels, you can listen to great music without having to look for it. At any time, you can go to the page of the track you are listening to in order to download it or to add the album to your favorites, while continuing to listen.
What is free music?
Free music is music that is not managed by performance rights organizations (PRS, ASCAP, SOCAN, BMI, BUMA, GEMA, SIAE, SGAE, JASRAC...). Artists choose to protect their rights through specific non-exclusive licenses such as Creative Commons. "Free music" doesn't necessarily mean free of charge, or devoid of any rights restrictions, it means "some rights reserved". Artists define what rights they grant on their music through their choice of license.
What is Creative Commons?
Creative Commons offers licenses that enable musicians to protect their rights. Easy to use and compatible with internet standards, these non-exclusive rights enable the holders to authorize certain uses of their music, while still retaining the option of reserving commercial exploitation, derived works or the degree of freedom (in terms of free software)